9. Tailoring Tours to Perfection: Charley Harrison

Ten years ago, Charley Harrison founded Totally Tailored, one of London’s most successful private tour companies. On this episode, she takes us back to the beginning, from working on London’s open-top buses to creating the groundwork for her company during slow shifts at a gift shop. Along the way, Charley reveals what the Totally Tailored private tour guides have in common, how she expanded her business into Edinburgh and why bigger is not always better.

Chapters:

(00:00) Intro
(01:52) Backstory of Charley
(07:45) Growing a small business
(14:18) What ‘tailoring’ entails
(22:29) Expanding to Edinburgh
(25:10) What Next?
(28:03) Outro

Links:

CHARLEY HARRISON:
Website: https://totallytailored.com
Instagram: https://instagram.com/totally.tailored

JEREMY JOHN:
Tours: https://historyupclose.com
Instagram: https://instagram.com/londonwithjeremy